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Softphone for EPOS headsets

Sennheiser

Whether USB or Bluetooth: the XPhone Connect Softphone is compatible with numerous EPOS headsets (formerly Sennheiser).

The following models have been tested by C4B:

  • BTD 800 USB
  • DW Pro 2  USB
  • MB Pro UC
  • SC 7x

Voice transmission works perfectly with any of these headsets. You can control functions such as accept/hang up, mute, etc. at any time in the Connect Client.

The following overview shows you which telephony functions can also be controlled directly on the headset.

Please note: Whether the telephony functions can be controlled on the headset depends not only on the correct configuration, but also on the driver versions. If you would like to test the functionality in your specific IT environment, our sales partners will be happy to provide you with test licenses. This also applies if you want to test headsets that we don't support yet.

The headsets have been tested on Windows 10. For older Windows versions we recommend the use of a test environment.

 
 

Comfort functions on the headset

 
 

Model

Accept/hang up
(on the device)

Ringing
(display on the device)

Connection
(display on the device)

Mute on/off
(on the device)

Mute
(display on the device)

BTD 800 (USB)

Funktion vorhanden

Funktion vorhanden

n/a

Funktion vorhanden

Funktion vorhanden

DW Pro 2 (USB) 

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

MB Pro UC

Funktion vorhanden

Funktion vorhanden

n/a

Funktion vorhanden

Funktion vorhanden

SC 7x

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden


 
 

Funktion vorhanden     Function is supported by Softphone.
Funktion nicht vorhanden     This function can not be technically supported by Softphone.
n/a The device does not offer this function.

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