CTI and UC software for TecArt CRM

TecArt is an all-in-one browser-based CRM and business suite for centralised business management. The software is used in a wide range of industries and is ideally suited to small and medium-sized businesses with up to 1,000 users. It can be operated both as an on-premise and as a cloud solution.

With XPhone Connect, TecArt can be connected to virtually any telephone system. You can not only start phone calls directly from TecArt via mouse click. TecArt contacts are identified at the first ring and displayed with all relevant information from your CRM system

• Connection of your TecArt CRM system to virtually any PBX
• Caller ID based on contact data from TecArt CRM
• Make calls directly from the TecArt CRM interface at the click of a mouse (Click 2 Dial)
• Access TecArt CRM contact data on the go too via XPhone Connect Mobile App, without these being saved on the smartphone
• Individual display of caller data (e.g. current turnover, service level, etc.) directly from the TecArt CRM system
• Unrestricted drag and drop configuration of individual processes with XPhone Connect Dashboard Designer, adapted to the specific requirements of individual employees, teams or departments

Automatic or manual launch of entry screens in TecArt CRM with transfer of information when calls are made or received

• Contact
• Company
• Email
• Call alert
• Meeting
• Tasks
• Quotation
• Contracts
• Service tickets
• ...

• No time-consuming searching for data records
• No mistyping of phone numbers and addresses
• Required applications are opened automatically
• Data is transferred automatically
• Faster response times
• Happier employees, customers, suppliers and partners

• TecArt CRM
  
• TecArt CRM Starter